HELI learning modules
Bespoke Programs for Complex Teams
No two teams—and no two challenges—are the same. HELI programs are fully customizable, allowing us to tailor content, structure, and delivery to the specific interpersonal, operational, and leadership realities of your organization.
Our experienced coaching team works closely with participants to surface real-world tensions, workflow breakdowns, and communication challenges, and to address them in a way that is practical, respectful, and immediately applicable. We thrive in complex environments where trust is strained, stakes are high, and teams need clarity, alignment, and forward momentum.
Whether refining existing workflows, navigating interpersonal conflict, or strengthening team performance under pressure, we partner with teams to co-design solutions that are credible, durable, and grounded in how high-functioning teams actually operate.
The Universal Language of Collaborative Problem-Solving
The Universal Language of Collaborative Problem Solving teaches participants how to build and sustain high-functioning teams that communicate clearly, align quickly, and execute effectively under pressure. Drawing on lessons from surgery, team-based care, and mountain leadership, this curriculum provides practical tools for solving complex problems together with confidence and precision.
Applying Trust Frameworks in High-Consequence Environments
This module teaches clinicians how to apply the four domains of trust to high-stakes clinical environments, enhancing team performance during critical moments. Participants learn communication and collaboration strategies that preserve psychological safety, repair trust when it fractures, and strengthen interdisciplinary alignment across their network. Through guided reflection and practical micro-leadership tools, the module equips professionals to reinforce credibility, reduce error, and improve patient outcomes.
Integrative Approach to Conflict Resolution
The Integrative Approach to Conflict Resolution module equips clinicians with practical tools to recognize, de-escalate, and resolve conflict in high-pressure clinical environments. Participants learn structured frameworks for shifting from positional standoffs to collaborative problem solving, even when facing entrenched perspectives or emotionally charged situations. By applying these strategies across teams and disciplines, clinicians enhance communication, preserve psychological safety, and improve decision-making and patient care.
Effective Meetings Framework
The Effective Meetings Framework module teaches leaders how to structure discussions that maximize psychological safety, focus, and decision quality. Participants learn to recognize and prevent “ambush meetings” while applying a clear, repeatable architecture that drives efficient, accountable outcomes. Drawing on principles from surgical team performance and ski guiding, this module equips teams with practical tools to run meetings that are purposeful, collaborative, and consistently productive.
Past adventures
